Customer Support Specialist
Job Description
Customer Support Specialist
Our client is a leading company in the manufacturing industry and is seeking a Customer Support Specialist to join their team. This exciting and challenging Product Support/Customer Service position is perfect for a customer minded individual who genuinely enjoys helping others.
Position Requirements:
- Strong customer service mindset.
- Ability to problem solve and help others problem solve.
- Interact with customers via phone/email in a clear and courteous manor & tone.
- Have an interest in understanding how things work through manuals and physical product interaction and then using that understanding to coach customers.
- Ability to document in a clear and concise manor, calls as they are in process
- Ability to perform efficiently in a fast-paced environment
- Target/Metric Driven
Experience level:
- Must have at least one year of Customer Service experience
- This is an in office position
If you have experience in Customer Service and this looks like something you would enjoy, we encourage you to apply!
619 Recruiting is an equal opportunity employer providing equal employment opportunities without regard to race, color, sex, religion, national origin, age, physical or mental disability, veteran status, or political affiliation.