Field Service Technician
Job Description
Field Service Technician
Our client is a leading provider of high-quality machinery solutions. They specialize in designing, manufacturing, and servicing cutting-edge machinery across various industries, from manufacturing to agriculture. They are seeking a skilled Field Service Technician to join their team and help ensure their clients' machinery operates at peak performance.
Position Overview:
As a Field Service Technician, you will be responsible for providing on-site technical support and maintenance services for our machinery. You will travel to customer locations to install, troubleshoot, repair, and maintain our equipment, ensuring minimal downtime and maximum efficiency. This role requires a combination of technical expertise, problem-solving skills, and excellent customer service.
Key Responsibilities:
- Install, commission, and configure machinery at customer sites according to specifications and company guidelines.
- Conduct routine maintenance tasks, inspections, and diagnostics to identify and resolve issues before they escalate.
- Respond promptly to service calls and provide timely and effective solutions to minimize equipment downtime.
- Troubleshoot mechanical, electrical, and hydraulic systems, utilizing diagnostic tools and technical manuals as needed.
- Perform repairs and component replacements, ensuring adherence to safety protocols and quality standards.
- Collaborate with customers to provide training on equipment operation, maintenance, and safety procedures.
- Document service activities, including work performed, parts used, and customer communications, accurately and comprehensively.
- Communicate effectively with internal teams to provide feedback on product performance, reliability, and customer requirements.
Qualifications:
- High school diploma or equivalent; technical degree or certification preferred.
- Proven experience as a Field Service Technician or similar role, preferably in the machinery industry.
- Strong mechanical aptitude and proficiency in troubleshooting mechanical, electrical, and hydraulic systems.
- Familiarity with diagnostic tools, equipment manuals, and technical drawings.
- Excellent problem-solving skills and the ability to work independently in a fast-paced environment.
- Customer-focused attitude with exceptional communication and interpersonal skills.
- Willingness to travel extensively and work flexible hours, including weekends and holidays, as needed.
- Valid driver's license and clean driving record.
If you have experience in Machinery and are a Field Service Technician, we encourage you to apply!
619 Recruiting is an equal opportunity employer.
Meet Your Recruiter
Sam Hale
Senior Recruiter: Manufacturing, Supply Chain, and Logistics
With over a decade of experience in the dynamic fields of Manufacturing and Logistics, her career has been dedicated to identifying and attracting top talent, ensuring that companies not only meet but exceed their operational goals. Samantha's expertise spans across talent acquisition, workforce planning, and strategic recruitment.
Throughout her career, Sam has successfully filled thousands of roles, from entry-level positions to executive leadership. Her ability to understand the unique demands of the manufacturing and logistics industries allows her to find the perfect match between candidates and employers. She is known for her strategic approach to recruitment, leveraging a blend of traditional methods and innovative techniques to source and engage high-caliber professionals.
Her passion for connecting people with opportunities is matched by her dedication to fostering inclusive and diverse workplaces. Samantha believes in the power of a strong team and works tirelessly to build organizations that thrive on collaboration, innovation, and excellence.
When she's not matching exceptional talent with leading companies, Samantha enjoys mentoring aspiring recruiters, attending industry conferences, and contributing to thought leadership in the HR community.