Healthcare Front Desk Receptionist

Our client is seeking a friendly and organized Healthcare Front Desk Receptionist to join their team. In this role, you will be the first point of contact for patients and visitors, ensuring they receive a warm welcome and efficient service. Your responsibilities will include managing patient appointments, handling inquiries, and maintaining a smooth flow of operations at the front desk.

Key Responsibilities:

• Greet Patients and Visitors: Welcome patients and visitors in a courteous and professional manner.
• Appointment Scheduling: Schedule and confirm patient appointments, both over the phone and in-person.
• Patient Check-In/Check-Out: Manage patient check-in and check-out processes, ensuring accurate information is recorded.
• Handle Inquiries: Answer phone calls and respond to patient inquiries, directing calls to appropriate staff as needed.
• Administrative Tasks: Perform various administrative tasks, such as data entry, filing, and maintaining patient records.
• Insurance Verification: Verify patient insurance information and handle related paperwork.
• Payment Processing: Process patient payments, issue receipts, and maintain accurate financial records.
• Maintain Reception Area: Ensure the reception area is clean, organized, and welcoming at all times.
• Coordinate with Medical Staff: Communicate effectively with medical staff to coordinate patient care and provide updates.
• Compliance: Adhere to all healthcare regulations and maintain patient confidentiality in accordance with HIPAA.

Qualifications:

• Education: High school diploma or equivalent required; additional certification in office administration or medical office management is a plus.
• Experience: Previous experience in a healthcare setting preferred but not required.
• Skills:
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Proficiency in using office equipment and computer systems (e.g., MS Office, EMR systems).
  • Knowledge of medical terminology is a plus.
• Personal Attributes:
  • Friendly and professional demeanor.
  • Ability to remain calm and efficient in a fast-paced environment.
  • Attention to detail and accuracy.

Working Conditions:

• Environment: This position is based in a clinical setting, requiring interaction with patients, families, and medical staff.
• Schedule: Must be available to work during the facility s operating hours, which may include evenings and weekends.
• Physical Requirements: Ability to sit for long periods, occasionally lift up to 20 pounds, and perform repetitive tasks.

If you have experience in a Healthcare office setting, we encourage you to apply!

619 Recruiting is an equal opportunity employer.